How Can We Help Today?
Owned and operated by Gilded Patio, our team is ready to help with orders, product questions, or outdoor space planning.
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Frequently Asked Questions
How long does shipping take?
Orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your delivery status from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. If a patio set, fire pit, or pergola does not meet your expectations, please review our Return Policy page for complete details on how to start a return.
Can I exchange an item for a different style or color?
We are happy to help arrange exchanges within our return window. Contact our team with your order number and the item you would like instead, and we will walk you through the process.
How do I choose the right patio furniture for my space?
Start by measuring your patio, deck, or garden area so you know what dimensions will fit comfortably. Our product pages include detailed measurements, material descriptions, and lifestyle photos to help you envision each piece in your outdoor space.
What materials are your outdoor furniture pieces made from?
Our collections feature weather-resistant materials such as powder-coated aluminum, all-weather wicker, tempered glass, and fade-resistant outdoor fabrics. Each product page lists the specific materials and construction details so you can choose with confidence.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Timely Responses
Our team replies to every inquiry within 24 hours so your outdoor project stays on track.
Secure Shopping
Your personal and payment information is protected with industry-standard encryption at every step.
Thoughtfully Curated
Every patio set, pergola, and fire pit is selected for lasting durability and refined outdoor style.
30-Day Returns
Shop with confidence knowing eligible items can be returned within 30 days per our Return Policy.
